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Personal information protection

IDEC Factory Solutions Co., Ltd. collects information that can identify specific individuals such as names, addresses, and e-mail addresses of customers, suppliers, business partners, etc. (hereinafter collectively referred to as "customers, etc.") We recognize that it is an important social responsibility as a company to properly protect and handle information (hereinafter referred to as "information").

1.Privacy Policy

  1. Get information
    We will acquire the personal information of our customers, etc. by appropriate means, and will not force disclosure or acquire it by unfair or illegal means.In addition, we will limit the personal information you provide to the necessary range.

  2. Purposes of use
    When we collect Personal Information from Customers, we will specify the purposes of use and inform them in advance of the details.

  3. Disclosure to third parties
    When we acquire personal information from customers, etc., we will specify the purpose of use and inform the customers, etc. of the details in advance.

  4. Disclosure to customers, etc.
    We will respond within a reasonable period of time and within a reasonable scope when we receive questions or requests regarding the personal information of our customers.

  5. Management system
    We will take necessary and appropriate measures to prevent leakage, loss, damage, and unauthorized access of personal information of customers, etc., and to safely manage personal information of customers, etc., and strive to build a management system.

  6. Legal compliance
    We will comply with related laws and regulations such as the "Act on the Protection of Personal Information" and other norms.

  7. improvement
    We will continuously review our efforts and management system for the protection of personal information of customers, etc., including this policy, and strive to improve them in accordance with changes in the environment.

2.Business operator handling personal information

IDEC Factory Solutions Co., Ltd. (Representative: Kiyotaka Takenaka, Representative Director)
※Please check here.>>

3.Purpose of use

We will use the personal information you provide for the following purposes.

〈Personal information of customers, etc.〉

  1. To develop, manufacture, and install control equipment, harness products, control software, application software, robot systems that utilize industrial robots, library management systems, and security systems (hereinafter collectively referred to as "our products").

  2. To sell and provide our products, industrial robots, and related services to customers

  3. To provide customers with information about our products and related services, new product information, exhibition/seminar/campaign information, and other information that may be useful to customers

  4. To make inquiries about the products and services that Customers handle

  5. To carry out other work associated with (1) to (4) above

< Regarding job applicants' and interns' Personal Information >

  1. To make decisions on hiring or rejecting in the hiring selection process

  2. To contact and notify applicants

  3. To manage hiring work

  4. To decide and communicate the details of internship training

When we use Personal Information for purposes other than the above, we will inform you of the purposes of use each time.

<About the use of cookies>

The website operated by our company (hereinafter referred to as "our Website") contains some pages that use cookies to offer accessing users a more convenient browsing experience. You can disable the cookie function via your browser's settings, but in that case, you may not be able to use all or part of the services on our website.

* A cookie is a small piece of information sent by a web server to a user's browser, and may be stored as a file on the user's disk.The purpose is to store server information on the user side, and even if you leave the Web page once, you can identify the user's computer by reading the cookie stored in the user's browser when accessing again. It is a mechanism. The use of cookies allows us to identify the computer you are using, but we cannot identify you personally unless you enter your personal information.

4. Disclosure to third parties

We will not provide personal information to third parties except in the following cases.

  1. When we obtained consent from the person him/herself

  2. According to laws and regulations

  3. When it is necessary to protect a person's life, body or property, and it is difficult to obtain the consent of the individual.

  4. When it is necessary to cooperate with a national agency, a local government, or a person entrusted by them in carrying out the affairs stipulated by laws and ordinances, and with the consent of the person concerned, When there is a risk of hindrance

  5. When we provide it in a state whereby a specific individual cannot be identified, such as statistical information

  6. In the case of joint use with our group companies in accordance with “XNUMX. Joint use” below in order to achieve the purpose of use

  7. When entrusting all or part of the handling of personal information to the extent necessary for achieving the purpose of use is imposed.)

  8. In case of succession of business due to merger or other reasons

  9. When we have notified in advance that the information will be provided to a third party for the purpose of use

5. Joint use

[Target personal information]
Name, address, telephone number, e-mail address and other personal information provided that are necessary to achieve the purpose of use.

[Our affiliated companies that provide or jointly use personal information]
Mainly shared use with IDEC Co., Ltd., IDEC Group companies, and other Group companies and affiliated companies listed in the URL link below.

[Person responsible for sharing personal information]
IDEC Factory Solutions Co., Ltd. (Representative: Kiyotaka Takenaka, Representative Director)
※Please check here.>>
*For contact information, please refer to “XNUMX. Contact Information” below.

6. Measures taken for safety management

The Company will take appropriate organizational, physical, and technical security control measures to prevent unauthorized access, loss, falsification, damage, loss, leakage, etc., of retained personal data and other safety management of retained personal data. I will continue.In addition, we will appropriately supervise officers, employees, contractors, etc. who handle retained personal data.

7. Disclosure, etc.

If you have any questions or requests regarding the following, please contact us using the contact information below.

  1. About the purposes of use, content, or disclosure of your personal information
  2. About correcting, adding to, or deleting from of the content of your personal information
  3. About suspending the use of or deleting your personal information

Please also note that in these cases, we may confirm that the person who made the request is the person concerned. In addition, if we cannot answer, correct, delete, etc. for legal or other reasons, we will notify you accordingly.

8. Contact information

Please find below the contact information for requests for disclosure, etc. of Personal Information held by us and inquiries about how it is handled.
【Contact for Inquiries】
Business Administration Department, IDEC Factory Solutions Corporation
TEL: 0586-73-8300 (Main line)
Reception hours: Weekdays 9:00 a.m. to 12:00 p.m., 13:00 p.m. to 17:00 p.m. (excluding Saturdays, Sundays, public holidays, and company holidays)
FAX: 0586-73-9697
(We can be contacted by fax 24 hours a day, but will answer during our business hours.)

Revision: April 2022, 4