Protection of Personal Information
IDEC Factory Solutions Corporation recognizes that it is an important social responsibility of a company to properly protect and handle information that can identify a specific individual, such as the name, address, and email address (hereinafter referred to as "Personal Information") of customers, suppliers, business partners, etc. (hereinafter collectively referred to as "Customers").

Privacy policy

  1. Acquiring information
    We will acquire Customers' Personal Information in an appropriate manner, and will not force them to disclose it or acquire it by fraudulent or illegal means. In addition, the Personal Information to be provided will be limited to what is necessary.

  2. Purposes of use
    When we collect Personal Information from Customers, we will specify the purposes of use and inform them in advance of the details.

  3. Disclosure to third parties
    As a general rule, we will not provide Customers' Personal Information to a third party without obtaining their consent in advance.

  4. Disclosure to Customers
    We will respond to any questions or requests regarding Customers' Personal Information that we hold within a reasonable period of time and scope.

  5. Management system 
    We will take necessary and appropriate measures to prevent leakage and loss of and damage and unauthorized access to Customers' Personal Information and otherwise manage its safety, and work on building a management system.

  6. Legal compliance
    We will comply with related laws and regulations, including the Act on the Protection of Personal Information.

  7. improvement
    We will continuously review our efforts and management system for the protection of Customers' Personal Information, including this Policy, and strive to improve it in accordance with changes in the environment.

About the Purpose of Use 
We will use the Personal Information provided for the following purposes.
< Regarding Customers' Personal Information >

  1. ○ Control equipment and harness products
    ○ Control software and application software
    ○ Robot systems that utilize industrial robots (including selling robots)
    ○ Library management systems, security systems
    (Hereinafter collectively referred to as "our Products and Services") 

  2. To sell and provide our Products and Services to Customers 

  3. To provide Customers with information about our Products and Services, new product information, information on exhibitions, seminars, and promotions, and other information that we think will be useful to them

  4. To make inquiries about the products and services that Customers handle 

  5. To carry out other work associated with (1) to (4) above

< Regarding shareholders' Personal Information >

  1. To exercise and fulfill rights based on various laws and regulations 

  2. To manage and record general meetings of shareholders 

  3. To implement various programs for shareholders 

  4. To manage shareholders by creating data, etc. based on various laws and regulations

< Regarding job applicants' and interns' Personal Information >

  1. To make decisions on hiring or rejecting in the hiring selection process 

  2. To contact and notify applicants 

  3. To manage hiring work 

  4. To decide and communicate the details of internship training 

  5. When we use Personal Information for purposes other than the above, we will inform you of the purposes of use each time.

<About the use of cookies>

The website operated by our company (hereinafter referred to as "our Website") contains some pages that use cookies to offer accessing users a more convenient browsing experience. You can disable the cookie function via your browser's settings, but in that case, you may not be able to use all or part of the services on our website. 

* A cookie is a small set of information sent by a web server to a user's browser, and may be stored as a file on the user's disk. The purpose is to store server information on the user’s computer, so that even after the user leaves the web page, the server can identify the user's computer by reading the cookie stored on the user's browser when it accesses it again. The use of cookies enables the server to identify the computer the user is using, but it cannot identify the user as an individual unless they enter their personal information.

Disclosure to Third Parties
We will not provide Personal Information to third parties except in the following cases.

  1. When we obtained consent from the person him/herself 

  2. When we provide it in a state whereby a specific individual cannot be identified, such as statistical information 

  3. When we provide it to or use it with our affiliated companies to achieve the purposes of use 

*In this case, Personal Information will be used as follows.

[Applicable Personal Information] 
Name, address, telephone number, e-mail address, and other personal information provided that are necessary to achieve the purposes of use

[Party Responsible for Shared Use of Personal Information]
IDEC Factory Solutions Corporation (See below for the contact information)
4. When outsourcing provision of information, contacting, and other work to other companies to the extent necessary to achieve the purposes of use (In such cases, we impose obligations on the contractor to prevent leakage of Personal Information and prohibit the use of it for anything other than the purposes of use.)
5. When notifying in advance that it will be provided to a third party for the purposes of use
6. When required by law, etc.

Disclosure, Etc.
If you have any questions or requests regarding the following, please contact us using the contact information below.

  1. About the purposes of use, content, or disclosure of your personal information 

  2. About correcting, adding to, or deleting from of the content of your personal information 

  3. About suspending the use of or deleting your personal information 

  4. Please also note that in these cases, we may confirm that the person who made the request is the person concerned. In addition, if we cannot answer, correct, delete, etc. for legal or other reasons, we will notify you accordingly.

About Where to Contact
Please find below the contact information for requests for disclosure, etc. of Personal Information held by us and inquiries about how it is handled.

【Contact for Inquiries】
Business Administration Department, IDEC Factory Solutions Corporation
TEL: 0586-73-8300 (Main line)
(Hours: Weekdays 9:00 to 12:00 and 13:00 to 17:00) (Excluding Saturdays, Sundays, national holidays and our holidays)
FAX: 0586-73-9697
(We can be contacted by fax 24 hours a day, but will answer during our business hours.)